High-definition photos are displayed only in Lync 2013 and the Microsoft Lync Web App. Only users within the same organization are expected to be able to retrieve photos in Skype for Business Online. In this case, the photos aren't available to external contacts because the photos are stored in the local Active Directory Domain Services (AD DS).Īn external contact won't be able to retrieve photos from a local source. If external contacts report that they can't view your contact photos, make sure that the photos aren't published in Active Directory by using the thumbnailPhoto attribute. For more information about how to upload a photo from Lync 2010 or Lync 2013, go to the following Microsoft website:Ĭhange your picture in Lync Resolution for Issue 2

Depending on which version of Exchange mailbox the user has, there are different upload options. To resolve issue 1, upload a photo from the Microsoft 365 portal.

Issue 3: High-resolution contact photos don't display in conferences and online meetings in Lync 2013.

Issue 2: Other contacts can't see your photo.

Issue 1: You can't view your own contact photo in Lync 2010 or Lync 2013.

When you connect to Skype for Business Online (formerly Lync Online), you may experience the following issues:

Skype picture not showing up